Family Support
Service
HELPING SA FAMILIES THROUGH TOUGH TIMES
Our mission at Treasure Boxes is to ease the anxiety and stress placed on young children and their families affected by hardship. Life can be incredibly stressful for families struggling to make ends meet.
Treasure Boxes has sadly seen a huge rise in the amount of families, single parents, and caregivers here in Adelaide who are in crisis mode after the sudden rise in cost of living. And in most cases, babies and children are forced to go without essential products like nappies and don’t have access to basic things they need to keep them safe, warm and clean.
Taking Action
Our doors are open direct to the general public to ensure struggling SA families can immediately access basic childhood essentials (quality pre-loved items) for their babies, children and teens. Through this new service, we hope to provide enormous relief for hundreds of children and families.
Our Family Support Program will provide help for families who need a helping hand and offer items to families with a current Health Care card for a small service fee to provide the goods, saving families hundreds of dollars and most importantly – reducing the risk of falling deeper into financial hardship.
order self funded items
Families with children under 18 years of age will be able to access this service. The Family Support Service provides direct access to quality pre-loved essential items for your babies and children.
Health Care Card To be eligible to access the Family Support Service, you will need a current Health Care Card and will be asked to provide it when presenting to collect your order. You can access items for immediate family members only as well as emergency foster care or similar circumstances. If you do not have a Health Care Card due to reasons outside of your control (such as having a Bridging Visa, temporary care of a child, change in Centrelink benefits, etc.) please simply let us know on the form below and we will consider it on a case by case basis.
Collection Once you place your request, you can arrange to collect at one of our two locations; Edwardstown or Davoren Park.
Payment You will be required to pay for your items upon collection. Please bring along your credit or debit card. Unfortunately, we cannot accept cash on site.
Confidentiality The information you provide us is confidential and will not be shared externally.
Family Support
This new initiative will provide families with essential packs ranging in price from $15 – $25 each. Please note our packs include mixed items of quality pre-loved and new: new nappies, wipes, toiletries, toys, clothes, shoes, books, linen and back to school.
SUPPORT A FAMILY TODAY
You can support families here by making a donation to purchase items on their behalf.
Family Support Request
Families are financially struggling now more than ever... we are here to help.
Families with children under 18 years of age will be able to access our new service. This program provides direct access to quality pre-loved essential items to care for your babies and children from newborn up to 17 years old, with each item priced at approximately 10 – 15% of the retail cost of items, saving you and your family money.
Health Care Card To be eligible to access items, you will need a current Health Care Card and will be asked to provide it when you collect your items. You can access items for immediate family members only as well as emergency foster care or similar circumstances. If you do not have a Health Care Card due to reasons outside of your control (such as having a Bridging Visa, temporary care of a child, change in Centrelink benefits, etc.) please simply let us know on the form below and we will consider it on a case by case basis.
Collection Once you place your request, you will then need to collect it at one of our two locations; Edwardstown or Davoren Park, where you can pay for your items and take them home with you.
Payment Please be sure to bring along your credit or debit card on the day to pay for your items before you bring them home. Unfortunately, we cannot accept cash on site. If this service is out of reach for you and you need assistance, please reach out to a support agency who can put in a request for you.
Confidentiality The information you provide us is confidential and will not be shared externally. We ask for this information so we can provide you with the best support and adapt the program to better suit families like yours in the future.
Price List Click here to see our pricing for items under the Family Support Program
Other Items If you need other larger items such as nursery furniture, safety gates or baby feeding equipment, we can help but you’ll need to reach out to a support worker to put a referral in for you. Click here to see the list of items we can provide.
We look forward to helping you!
Case Worker Support Request
Immediate support for financially struggling families – we’re here to help.
We know families are financially struggling now more than ever. Every year we see an increased number of referrals for families come through. With the need to access support for so many vulnerable children and families growing by the day, Treasure Boxes is taking action by enabling Health Care card holders to access direct, immediate support without the need for an agency referral. This is a big undertaking for Treasure Boxes and has the potential to provide enormous relief for many children and families all year round.
The new direct Family Support program makes accessing vital essentials for families with children easier and more affordable, with the aim to ease financial hardship and increase wellbeing for vulnerable children in SA.
How Does it Work?
Members of the public who have a valid Health Care card will be able to submit a request to Treasure Boxes, at least 2 days prior to the requested collection. They will be able to purchase vital supplies valued between $15 and $25. Quality preloved and new essential items such as clothing, shoes, bedding, toy and school packs can be purchased for the same cost as the PAYG model.
Price List: Click here to see our pricing for items under the Family Support Program.
Other Items: If your family needs other larger items such as nursery furniture, safety gates or baby feeding equipment please place a referral on their behalf. Click here to see the list of items we can provide.
What does this mean?
By removing the need for an agency referral, we can significantly improve access to support for many financially struggling families. The economic conditions and the current rental crisis mean that the need is greater than ever, and we want to remove any barriers that children and families may face as they access support. All families experiencing crisis who need greater care or cannot afford the items under the Family Support Program can reach out to their case worker who can help support their family needs and place a referral on their behalf.
Questions
Contact Treasure Boxes on requests@treasureboxes.org.au or call 08 8369 1339 .